Luxury Dog Boarding FAQ for our Facility in Hillsborough, NJ
Learn More About Boarding at Our Luxury Pet Hotel
What is dog boarding?
Dog boarding provides a safe, comfortable, and professionally supervised environment where your pet can stay while you're away. At K9 Resorts Luxury Pet Hotel Hillsborough, our award-winning facilities offer a luxurious home-away-from-home experience, ensuring your dog receives the highest level of care, comfort, and attention.
What are the benefits of boarding my pet at K9 Resorts?
Your pup will enjoy:
- Luxury Accommodations – Spacious suites and cage-free options for ultimate comfort
- Expert Care – Highly trained staff providing loving attention and supervision
- Premium Cleanliness – Hospital-grade cleaning protocols for a safe and hygienic environment
- Fun & Socialization – Group play sessions (if eligible) or individual playtime for personalized attention
What is the difference between your luxury suites and traditional compartments?
Luxury suites include premium Kuranda® dog bedding and cage-free spaces, that are 8'x8' and 5'x7' respectively. In contrast, our traditional compartments provide smaller enclosures and comfort mat bedding.
Is there someone with the dogs overnight?
While there is not anyone with the dogs overnight, our facility has video surveillance and is protected by a central station alarm and a fire system at all times. Typically, dogs are already asleep before we secure the premises at night, and we gently wake them upon our morning arrival. Our team operates from approximately 6:30 AM to 7:30 PM.
Can I bring my dog’s bed?
To ensure a safe and hygienic environment, we do not permit any items made of fabric in the resort. Our cage-free rooms are furnished with premium Kuranda beds, and our compartment accommodations include a comfort mat for your dog. An upgraded bed is available upon special request.
Can I bring toys?
Of course! You are welcome to bring toys made of rubber and/or plastic.
What amenities are included in the boarding fee?
Amenities include spacious and luxurious suites, comfortable bedding, gourmet Blue Buffalo meals, daily exercise and play sessions, and access to our climate-controlled facilities. Amenities also include plenty of attention from our PCSA-certified, animal-loving staff!
How long can you board a dog?
Dogs can be boarded for any length of time, depending on your needs. Typical stays are 4-10 days long, and we welcome you to chat with us about our rates for long-term boarding. Our flexible boarding options ensure that pups receive consistent, high-quality care throughout their stay.
Do you have webcams in the room so I can see my dog while I’m away?
We do not, but you can call or email us to check in and we’ll update you on how your furry friend is doing! We also frequently update our social media with pictures and videos, so keep an eye out for that too.
When you say you’re closed for a Holiday, does that mean there’s nobody taking care of the dogs?
No, our dedicated staff is here 365 days a year to care for dogs. When we say we're closed for a holiday, it only applies to our lobby, meaning pick-up and drop-off services are unavailable on those specified days. Rest assured, all dogs in our care continue to receive the same high level of attention and supervision. Please get in touch with us for any other holiday inquiries!
How much notice must be given to cancel or change my dog's boarding reservation?
We recommend notifying us as soon as possible if your dog's boarding plans change. A 50% non-refundable deposit is required at the time of booking, with the remaining balance due at checkout. If you need to modify or cancel your reservation, your payment will be credited to your K9 Resorts account for future use. During peak season, cancellations made within 72 hours of check-in will incur a $200 cancellation fee.
Contact us online or call (908) 300-5311 to book luxury boarding in Hillsborough for your pet! We’re happy to answer any additional questions you may have.